Privacy Policy

Last updated: December 26, 2025

Information We Collect

We collect the following types of information:

  • Account information: email address, username, and billing-related details
  • Uploaded content: images, product photos, fabric images, and other visual materials submitted for processing
  • Usage data: interactions with the platform, credit usage, logs, and performance metrics
  • Payment data: processed securely by third-party payment providers; we do not store credit card details

How We Use Your Data

We use collected data to:

  • Provide AI-powered fabric swapping and image generation services
  • Operate, maintain, and improve the platform
  • Manage credits, billing, and access
  • Communicate service-related updates

AI Processing Disclosure

Uploaded images are processed using automated machine-learning systems to generate visual outputs.

AI-generated results are algorithmic approximations and may differ from real-world fabrics, colors, textures, scale, or lighting conditions.

Use of Data for AI Training and Improvement

  • We may use customer-uploaded images and generated outputs to improve, train, and enhance our AI models and services.
  • Any such use is performed in an aggregated and security-controlled manner and is not intended to identify individual users or businesses.
  • By using the service, you grant us a non-exclusive, worldwide, royalty-free license to use uploaded content and generated outputs for the purposes of operating, improving, and developing our AI systems.
  • Users may contact us to request exclusion from model training, subject to technical and operational limitations.

Data Retention

Uploaded images are retained only as long as necessary to provide the service, unless earlier deletion is requested or required by law.

Third-Party Services

We may use trusted third-party services (such as cloud infrastructure and payment processors) to operate the platform. These providers process data under their own privacy policies.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us.

Policy Updates

We may update this Privacy Policy from time to time. Continued use of the service constitutes acceptance of the updated policy.

Contact

For questions regarding this policy, please contact: customersupport@rotiva.io